Privacy Policy

Last updated: August 11, 2026

Homegrown Property Enhancement ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a consultation request, or otherwise interact with us online.

This policy applies to visitors and prospective customers in Canada. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Who we are

Homegrown Property Enhancement
4 Olmstead St, Hamilton, ON L8S 1N2, Canada
Email: homegrown.pe@gmail.com
Phone: (289) 779-1943

For privacy-related questions or requests, contact us using the details above.

Information we collect

We may collect the following types of information:

Information you provide directly

When you request a consultation or contact us, we may collect:

• Name
• Email address
• Phone number
• Property address or service area
• Project details, maintenance needs, or other information you include in your message
• Preferred contact method

This information is collected through our contact forms, which are hosted by our CRM provider.

Information collected automatically

When you visit our website, we and our service providers may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or campaign source
• General location inferred from IP address (city or region level)

This data is collected through cookies, pixels, and similar tracking technologies described below.

How we use your information

We use personal information to:

• Respond to consultation requests and provide quotes
• Schedule property visits and deliver landscaping services
• Communicate with you about your inquiry or project
• Improve our website, content, and user experience
• Measure marketing performance and understand how visitors find us
• Protect our website from spam, abuse, and fraudulent submissions
• Comply with legal obligations

We do not sell your personal information.

Cookies and tracking technologies

Our website uses cookies and similar technologies to operate, analyze traffic, and support advertising measurement.

Essential cookies

Some cookies are necessary for basic site functionality, such as security verification on contact forms.

Analytics cookies (Google Analytics)

We use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as pages viewed, session duration, device type, and general geographic area. Google may process this data on servers outside Canada.

You can learn more about how Google uses data at Google's Privacy & Terms.

To opt out of Google Analytics across websites, install the Google Analytics Opt-out Browser Add-on.

Advertising and measurement cookies (Meta Pixel)

We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising on Facebook and Instagram, build audiences for future ads, and understand actions visitors take on our site after viewing our ads.

Meta may collect or receive information from our website and use it according to the Meta Privacy Policy.

You can manage your ad preferences in your Facebook Ad Settings.

Managing cookies

Most browsers let you block or delete cookies through settings. Blocking cookies may affect how some parts of our website work, including form security checks.

Third-party services

We use trusted third-party providers to operate our website and business. These providers may process personal information on our behalf:

Each provider maintains its own privacy policy governing how it handles data. We encourage you to review those policies for more detail.

How we share information

We may share personal information:

• With service providers who help us operate our website, marketing, and customer communications
• When required by law, regulation, legal process, or government request
• To protect the rights, safety, and security of Homegrown Property Enhancement, our customers, or others
• In connection with a business transaction such as a merger or sale of assets, with appropriate safeguards

We do not share personal information with third parties for their own marketing purposes.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law.

Inquiry and customer records are typically retained while we are actively communicating with you or providing services, and for a reasonable period afterward for business, warranty, and legal purposes.

Analytics and advertising data retention is governed by the settings and policies of Google and Meta.

Your privacy rights

Under Canadian privacy law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent where we rely on consent to process your information
• Ask questions about how your information is collected, used, and disclosed
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To make a request, contact us at homegrown.pe@gmail.com. We may need to verify your identity before responding.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to other websites

Our website may link to third-party sites such as Google Maps, social media profiles, or review platforms. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

Children's privacy

Our website and services are intended for adults seeking landscaping and property maintenance services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may also be noted on our website. Continued use of the site after changes are posted means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, contact:

Homegrown Property Enhancement
Email: homegrown.pe@gmail.com
Phone: (289) 779-1943
Address: 4 Olmstead St, Hamilton, ON L8S 1N2, Canada